Website Terms of Use

By using the pages on this site, you agree to these terms of use. If you do not agree, you should not use this site. These terms of use may be changed or updated by us from time to time.

Unless otherwise indicated, all information contained on this website is copyright © Sisters of Charity Foundation. All rights reserved. Apart from any use permitted under the Copyright Act 1968, you must not copy, frame, modify, transmit or distribute the material on this site without the consent of the copyright owner.

You may save a local copy or print a copy of material on this site for your own personal non-commercial use, provided the copyright notice on the material is not removed. However, you may not make any charge of any kind for such use and any commercial use is expressly prohibited. This means, for example, that you must not post material from this site to a local intranet site, or distribute the material for your own commercial or other purpose, without the copyright owner’s permission.

You are welcome to link to this site, provided that in doing so you do not use any trade marks featured without permission, for example the Sisters of Charity Foundation logo.

You must not link to this site from a site or in a manner which in any way disparages the reputation of the Sisters of Charity Foundation, its related bodies corporate, suppliers or advertisers.

For permission to use text information or photographs from this website in a manner other than that stated above, please contact the Sisters of Charity Foundation Communications Manager at [email protected].

If you have any questions about this website, or if you find any errors, please contact us.

Restrictions and limitations of liability

The Sisters of Charity Foundation does not warrant the accuracy, adequacy, reliability or completeness of the information and materials on this website and expressly disclaims liability for errors or omissions in such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

The Sisters of Charity Foundation does not make any representation, warranty or endorsement of any of the products, services or information provided on this website. This disclaimer shall take effect to the fullest extent permitted by law.

This site may be linked to other sites that are not maintained by the Sisters of Charity Foundation. The Sisters of Charity Foundation is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement by the Sisters of Charity Foundation. The Sisters of Charity Foundation makes no representations whatsoever about any other website which you may access through this one.


The material on this site could include technical inaccuracies or typographical errors. The Sisters of Charity Foundation may make changes or improvements at any time.

Information on the Sisters of Charity Foundation website is provided with the understanding that the Sisters of Charity Foundation is not rendering professional advice or recommendations. You should not rely on any information on these pages to replace consultations with qualified professionals to meet your individual needs.


General terms
Donations to the Sisters of Charity Foundation of $2 and over are tax deductible in Australia. This will appear on your tax receipt. Ongoing (monthly, quarterly or similar) donations of $2 and over are also tax deductible.

Disputes and refunds
All complaints, grievances and disputes will be treated seriously, quickly and in a timely manner, having due regard to procedural fairness and confidentiality. All parties are required to participate in the dispute resolution process in good faith. If you believe that there has been an error with your donation, you should notify us directly by phoning (02) 9367 1211 or emailing [email protected] as soon as possible so that we can resolve your query quickly. Any issues should be directed to the Sisters of Charity Foundation in the first instance so that we can attempt to resolve the matter. If you are not satisfied with the outcome you can still refer it to your financial institution which will obtain details of the disputed transaction and may lodge a claim on your behalf.

Ongoing (monthly, quarterly or similar) donations

Your obligations
It is your responsibility to ensure that there are sufficient clear funds available in your account. You should check your account statement to verify that the amounts debited from your account are correct.

Changes and cancellations
If you wish to cancel, defer or alter a debit payment you must notify us by phoning (02) 9367 1211 at least 14 days before the next donation day.

Please provide details of your donation subscription, such as name, address, and email, etc, for ease of processing.

Feedback and complaints handling procedure

The Sisters of Charity Foundation welcomes feedback and attends to all complaints promptly. Please phone (02) 9367 1211 or email [email protected].

Website terms of use updated June 2021.